Privacy Policy – Atteebulhindi
Effective Date: October 12, 2025
Welcome to Atteebulhindi (“we”, “our”, or “us”).
We operate the website atteebulhindi.com and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website, make a purchase, or interact with our services.
By using our Website or providing your information, you agree to the practices described in this Privacy Policy.
1. About Us
Atteebulhindi is a premium perfume and attar brand, proudly handcrafting all fragrances in-house with attention to detail and traditional artistry.
We operate both offline and online, with two outlets in:
Agra: First Floor, Sonam Complex, Shop No. 2, Shaheed Nagar, Tajganj, Agra, Uttar Pradesh – 282001.
Delhi: H78P+P4M, Nafees Road, Jamia, Batla House, Jamia Nagar, Okhla, New Delhi – 110025.
Our perfumes and attars are currently shipped across India, and international orders may be arranged upon request.
2. Information We Collect
We collect information to process your orders, communicate with you, and improve our services. The information we may collect includes:
a) Personal Information
Full name
Email address
Phone number
Billing and shipping addresses
Payment details (handled securely via Razorpay; we never store full card details)
Order history and preferences
Account login information (passwords securely encrypted)
b) Technical & Non-Personal Information
IP address, browser type, and device information
Pages visited and time spent on our Website
Referring and exit pages
Cookies and similar tracking technologies
c) Sensitive Information
We do not collect or store sensitive personal information such as religion, health, or financial data beyond order-related payment information.
3. How We Collect Information
When you place an order on our Website or in-store.
When you create an account or subscribe to our email/SMS updates.
When you contact us through forms, email, or customer support.
Automatically through cookies, analytics, and advertising pixels.
From trusted third parties (like payment and shipping providers) to fulfill your order.
4. How We Use Your Information
Your information is used to:
Process, verify, and deliver your orders.
Send order confirmations, invoices, and shipping updates.
Provide customer service and handle return/refund requests.
Send promotional offers, updates, and newsletters (if opted in).
Improve our Website, user experience, and product quality.
Conduct analytics and marketing campaigns via Google Ads and Meta.
Ensure secure transactions and prevent fraudulent activities.
Comply with applicable legal or regulatory obligations.
5. Sharing of Information
We respect your privacy and do not sell or rent your personal data. However, we may share your information with trusted third parties to fulfill our services:
Payment Gateway: Razorpay (for secure online payments)
Courier Partners: Delhivery and Shiprocket (for shipping and delivery)
Analytics & Marketing Tools: Google Analytics, Meta Pixel, Google Ads
Email/SMS Services: For marketing or order updates
Hosting & Security Providers: To maintain website performance and safety
All third-party partners are bound by confidentiality and security obligations, ensuring your data is used solely for the purposes mentioned above.
6. Cookies & Tracking Technologies
Our Website uses cookies and tracking tools to:
Keep your cart and session active.
Analyze traffic and improve site performance.
Personalize offers and recommendations through remarketing.
While we do not currently display a cookie banner, by continuing to browse our Website, you consent to the use of cookies. You may disable cookies in your browser settings, though some features may not function properly.
7. Payment Security
All payments made through our Website are processed securely via Razorpay using encryption and PCI-DSS standards.
We do not store or have access to your complete payment card details. COD (Cash on Delivery) is also available for convenience.
8. Data Storage & Retention
We store customer data (like name, address, and order details) in our secure database and hosting servers (via Hostinger).
Your information is retained only as long as necessary to:
Fulfill your orders, handle returns, and comply with tax and accounting laws.
Improve our services and maintain transaction history.
Data retention period: Up to 6 years or as required by Indian law.
9. Marketing & Communication
By providing your email or phone number, you agree to receive occasional marketing messages about new launches, offers, and updates from Atteebulhindi.
You can unsubscribe anytime by following the “Unsubscribe” link in emails or replying “STOP” to SMS messages.
10. Your Rights
As per Indian data protection guidelines, you have the right to:
Access and review the personal data we hold about you.
Request corrections or updates.
Request deletion of your personal data (subject to legal obligations).
Withdraw consent for marketing communications.
To exercise these rights, contact us at atteebulhindi@gmail.com or through our website’s contact form.
11. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no system is 100% secure — you share information at your own discretion.
12. External Links
Our Website may include links to third-party websites (for example, social media pages or payment gateways).
We are not responsible for the privacy practices of such external sites. Please review their policies separately before providing any personal data.
13. Return & Refund Policy
For product returns, exchanges, or refunds, please refer to our detailed Return & Refund Policy page on our Website.
14. Terms & Conditions
Your use of our Website and purchases from Atteebulhindi are governed by our Terms & Conditions.
We encourage all users to review them for complete details about your rights and obligations.
15. Changes to This Privacy Policy
We may update or revise this Privacy Policy occasionally to reflect new laws, technologies, or business practices.
The updated version will be posted on this page with a revised effective date. We encourage you to check this page regularly.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Atteebulhindi
📍 Agra Outlet: First Floor, Sonam Complex, Shop No. 2, Shaheed Nagar, Tajganj, Agra, Uttar Pradesh – 282001
📍 Delhi Outlet: H78P+P4M, Nafees Road, Jamia, Batla House, Jamia Nagar, Okhla, New Delhi – 110025
📧 Email: atteebulhindi@gmail.com
🌐 Website: https://atteebulhindi.com